DiDi Global Inc. is the world’s leading mobility technology platform. It offers a wide range of app-based services across markets including Asia-Pacific, Latin America and Africa, including ride hailing, taxi hailing, chauffeur, hitch and other forms of shared mobility as well as auto solutions, food delivery, intra-city freight, and financial services.

DiDi provides car owners, drivers, and delivery partners with flexible work and income opportunities. It is committed to collaborating with policymakers, the taxi industry, the automobile industry and the communities to solve the world’s transportation, environmental and employment challenges through the use of AI technology and localized smart transportation innovations. DiDi strives to create better life experiences and greater social value, by building a safe, inclusive and sustainable transportation and local services ecosystem for cities of the future.

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About the job

Being part of the Operations team for DiDi Food will give you the unique opportunity to help drive growth in one of the fastest growing companies in Latam. You will be involved in the definition and execution of the business operations. This data driven role calls for a rare combination of analytical thinking & inter-personal ability. You will have the opportunity to work in a tight team, where you will have a clear impact on the expansion of DiDi Food in Latin America. Be prepared for a hectic, fast paced and challenging environment. Never a dull moment!

The ideal candidates for this role should have strong strategic thinking and analytical skills, excellent time-management and organizational habits, and be ready to lead by example. You will be constantly seeking solutions that scale, while overseeing the growth of our business.

Your Responsibilities:

• Operations: manage city and area level operations for regional expansion and strategic projects for Latin America, with a specialization in the Restaurant experience and journey.
• Data analytics: use skills in excel and other programming tools (SQL/Python) to drive efficiency in operations, draw insights and actions from data and solve business problems.
• Execution: balance attention to detail with swift execution - we need to do things quickly, and we need to do them well. Balancing those can be challenging, but this should be our strength.
• Stakeholder Management: manage relationships with regional commercial teams, tracking performance, leading meetings, sharing results and collaborating in a truly cross functional environment.

The Successful applicant:

• 1-3 years of demonstrated success in high-performance environments with operations focus, tech industry experience is a super plus.
• Data driven and passionate about analytics. Master in Excel data processing and capable of writing SQL/Python or other programming languages.
• Experience in data-based decision-making, exercising good judgment in ambiguous circumstances, and effectively communicating across a diverse team.
• Strong ability to communicate complex ideas effectively within the team and across different departments.
• Proven to be self-motivated, self-directed, and eager to take ownership of tasks to ensure solutions.
• Excellent organization and time management skills.
• Proficiency in English & Spanish.

Please submit your resume in English to be considered, thanks

• We create customer value – We strive to always create valuable experiences for our users in everything we do. Our focus is to always innovate new experiences that are safe, pleasant, and efficient.
• We are data-driven – We are strong believers in making informed decisions, that’s why we are data-driven. We can better navigate the business landscape strategically by analyzing valuable metrics.
• We believe in Win-win Collaboration – Success is a team sport. When we work to help our partners and colleagues win, we win, too. While keeping everyone's best interest at heart, we communicate with candor and execute with excellence in all we do.
• We believe in integrity – Integrity is at the very core of our business. We are people who always want to do the right thing. Our intentions are sincere, we speak our minds and listen to each other.
• We always strive to do better. That means venturing beyond our comfort zones, learning from our mistakes, and helping each other grow.
• We believe in Diversity and Inclusion – Diversity is one of our biggest strengths. Our differences are what makes us distinct. We respect each other and believe in equal opportunities for all.

We are committed to building inclusive and diverse teams.

At DiDi, we believe that our differences are our biggest source of strength. That‘s why we are committed to promoting equal opportunities to all candidates and employees as an Equal Opportunity Employer.

Employment and advancement decisions at DiDi are always made based on the needs of the position and the qualifications of the candidate. We do not discriminate against any employee or applicant based on their gender, age, sexual orientation, nationality, marital status, pregnancy/maternity, disability, race, religion and beliefs, or any other status protected by applicable laws wherever we operate.

We are committed to building inclusive and diverse teams, and a workplace that is free from discrimination and harassment, because that’s how we create better products and services, make better decisions and better serve the communities we’re a part of.

I acknowledge that prior to submitting this application, I have read and accepted the Privacy Notice for Candidates which is available on https://careers.didiglobal.com/terms